These Terms of Service ("Terms") govern your access to and use of Buildora, a construction management platform operated by AIVA Solutions (Private) Limited, a company registered in Zimbabwe ("we", "us", "our"). By creating an account or otherwise using Buildora, you ("Customer", "you") agree to these Terms. If you don't agree, don't use the platform.
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Buildora lets a construction or building business manage clients, projects, work sites, quotations, invoices, expenses, and staff time tracking in one platform. We are a technology provider: your business relationships, your pricing, and the accuracy of what you record remain your responsibility.
When you add a client, project, quote, invoice, or expense record to Buildora, you're providing us with information — sometimes about other people (your own clients) — for us to store and process on your behalf. You confirm that you have the right to provide that information to us and a lawful basis for us to process it on your instructions. We act as your data processor for these records; you remain responsible for your own obligations to your clients and staff under applicable law.
You agree not to use Buildora to:
We may suspend or terminate an account that violates this section, with or without notice, particularly where continuing to serve it risks the platform's ability to serve other Customers.
Buildora helps you generate and track quotations and invoices, but it is not accounting, tax, or legal software, and using it doesn't substitute for professional advice. You're responsible for the accuracy of the figures, tax rates, and terms you enter, and for meeting your own tax and record-keeping obligations.
Buildora's clock-in/clock-out feature, including any location data it captures (see our Privacy Policy), is a tool to help you record staff attendance at work sites. You're responsible for how you use these records — including for payroll — and for complying with applicable labour law in how you track, store, and act on your staff's time and location data.
Paid plans are billed as described at checkout, via PayNow (EcoCash, OneMoney, or local card/bank redirect). Fees are non-refundable except where required by law. We may change our pricing for future billing periods with notice.
You retain ownership of your business information, client records, and financial data. You grant us the right to process this data solely to operate the platform on your behalf. See our Privacy Policy for the full detail on what we collect, how it's used, and who else it's shared with — including how this data can be reached by AIVA Solutions' other products (such as ININI Automate) if you choose to enable that integration.
We aim to keep Buildora available and reliable, but we don't guarantee uninterrupted access. The platform depends on third parties (our hosting, database, and payment providers) that are outside our control. We may add, change, or remove features over time. The platform is provided "as is" and "as available," without warranties of any kind, to the fullest extent permitted by law.
To the fullest extent permitted by law, Buildora and AIVA Solutions (Private) Limited are not liable for indirect, incidental, or consequential damages arising from your use of the platform, including lost profits, lost clients, or lost data, even if we've been advised of the possibility of such damages. Our total liability for any claim relating to the platform is limited to the amount you paid us in the 3 months before the claim arose.
You can stop using the platform at any time. We may suspend or terminate your account for violating these Terms, non-payment, or where we reasonably believe continued service creates legal or platform risk. On termination, your access ends and we handle your data as described in our Privacy Policy's retention and deletion terms.
These Terms are governed by the laws of Zimbabwe, without regard to conflict-of-law principles. Any dispute arising from these Terms or your use of the platform is subject to the exclusive jurisdiction of the courts of Zimbabwe, except where applicable law in your own country gives you rights that can't be waived by contract.
We may update these Terms from time to time. If we make material changes, we'll update the "Last updated" date above and, where appropriate, notify Customers directly. Continued use of the platform after a change takes effect means you accept the revised Terms.
Questions about these Terms can be sent to info@buildorasuite.com.